Refund & Cancellation Policy

This policy explains how Refund & Cancellation are handled on the FlowWithAI platform.

FlowWithAI operates using a Credits-based payment system.

Users may purchase Credits using Indian Rupees (INR) through supported payment methods.

Credits are added to the user account after successful payment confirmation.

Credits are consumed when users access services such as:

• AI video generation
• media processing
• premium features

The number of Credits required may vary depending on the requested service.

Due to the nature of digital services:

• Credits once purchased are generally non-refundable.
• Refunds may be considered only in cases of technical errors or duplicate payments.

Users must contact support within 7 days of the transaction if they believe a billing issue occurred.

Users may stop using the platform at any time.

However:

• Unused Credits remain in the account
• Credits cannot be converted into cash
• Credits cannot be transferred to another user

For billing or refund inquiries, please contact:

[email protected]

Our support team will review the request and respond within a reasonable time.